Palacio de Cibeles - the most amazing Post Office and Telecoms centre in the world?

Rom Gostomski - author

Rom Gostomski

24 August 2025

Category: / /

The illuminated Palacio de Cibeles and the Cibeles Fountain light up Plaza de Cibeles in Madrid at night, with car light trails across the street and a deep blue sky in the background.

In this article...

A photowalk around Palacio de Cibeles in Madrid. Built in 1919 as the city’s main post office, it blends neo-Plateresque, neo-Gothic, and modernist elements, making it one of Madrid’s most striking landmarks. Today it houses CentroCentro, an arts and cultural space with exhibitions, concerts, and events.

Palacio de Cibeles

The Palacio de Cibeles (Cibeles Palace) is one of the most impressive buildings in Madrid. Originally built as a post office and telecommunications centre, it was known as the Palacio de Comunicaciones (Communications Palace). It was the largest post office building in the world. At 12,000 square meters and 70 meters high, it easily beat the 4,000 square meters of the Chicago office.

The Palace is situated on the edge of the Plaza de Cibeles. Originally, this plot was part of the former gardens of El Retiro. The construction of the Palace was initially met with controversy as it deprived Madrid of its outdoor recreational space.

A Brief History 

The young Spanish architects Antonio Palacios and Joaquín Otamendi designed the building. The design incorporates Neoplateresque elements with modernist and Art Deco aesthetic details. Construction commenced in 1907 and was completed in 1919. Between 1,500 to 2,000 tons of iron, 7,000 cubic meters of stone, and a massive quantity of bricks were used for the construction.  

The Palace officially opened in 1919 and served as a central hub for post, telegraph, and telephone services until 2007. Subsequently, due to the decline in postal mail, it became the official residence of the Madrid City Council. 

In 1993, the Palace was designated as a Site of Cultural Interest. 

Palacio de Cibeles Today 

The Palace primarily functions as the City Hall of Madrid. However, it is also open to the public and serves various other purposes.

Interior view inside Palacio de Cibeles, showing a spacious marble-floored hall with people near stairs and counters on the left. Large windows and decorative columns fill the well-lit, elegant space.
The entrance lobby and the main post office hall to the left
A grand, ornate interior inside Palacio de Cibeles features arched balconies, decorative carvings, and large glass balustrades. People walk on the upper level above a spacious ground floor adorned with marble accents.
Looking down at the main post office hall. In the centre are the original marble-topped desks used for filling in forms and correspondence; around the perimeter, you can see the post office counters

Just entering the building is impressive. The entrance lobby is majestic because of its size, decoration, and grandeur. The marble-topped counters and desks where customers filled out forms and wrote their correspondence are still there. However, it doesn’t end there. There is more to this building and much to explore:

A grand interior inside Palacio de Cibeles features ornate white arches, decorative columns, and a large stained-glass skylight ceiling; an antique hanging light fitting is visible in the foreground.
The ornate and lavish internal finishes in one of the atriums with a stained glass roof

The mirador (viewing terrace)

The viewing terrace is on the 8th floor. From here, you can enjoy a commanding 360-degree view of Madrid. If you visit, you will be taking loads of photos! Guaranteed! The views are similar to the ones from the Círculo de Bellas Artes, except there is no seating or bar (that’s available on the 6th floor).

A view of Madrid from Palacio de Cibeles shows the Plaza de Cibeles with a Spanish flag in the foreground, its central fountain gleaming, and historic buildings surrounding it under a clear blue sky.
The view from the 8th-floor mirador (viewing terrace)

There is a nominal entrance fee. There is a lift to the 6th floor; you have to walk the final two storeys by stairs. 

Restaurant and bar (with viewing terrace)

The advantage of this terrace is that you can enjoy a drink or a meal while enjoying the views—the Palacio de Cibeles Restaurant and the Cibeles Terrace are both located on the sixth floor. The view is more limited since it only faces the Plaza de Cibeles, but it is still magnificent nonetheless.

The Crystal Gallery is behind the Cibeles Palace. It is a large 2,400m2 patio covered by a glass dome weighing 500 tons. Originally, the area was used for parking delivery vehicles. Now it is an air-conditioned space with underfloor heating used for public and private events. 

CentroCentro 

CentroCenro covers an area of more than 8,000 m2 spread across floors 1, 3, 4, and 5. It comprises a public cultural information point and open spaces within the Palace dedicated to contemporary art. Scheduled activities include exhibitions, concerts, workshops, seminars, meetings, reading groups, performances, screenings, or publications.

Rows of large, pointed wooden stakes are displayed horizontally on metal supports in a modern indoor gallery with grey flooring and glass railings, creating a striking art exhibit at CentroCentro.
Rowing speed by Valeriano López. An art exhibit at CentroCentro

CentroCentro also houses a cafeteria and a bookstore. It includes a reading room with newspapers and a quirky, colourful room next to the main hall that offers the visitor a place to study, read, connect to the internet, or relax.

Modern lounge area with colourful striped sofas and vibrant hanging light fittings, in Madrid’s Palacio de Cibeles. People relax in the spacious, well-lit room, which features tall windows and high ceilings.
The quirky, colourful room next to the main hall
Rom Gostomski

Rom Gostomski - Author

I am passionate about photography and have been recording my travels and exploration of Spain since moving here in 2017.

You might also enjoy the following...